FAQ
Answers about Menaka, shipping, returns and how to reach us.
Products
What shades does Menaka Lip Oil come in?
Four shades: M01 Gulabi Glow, M02 Ruby Razz, M03 Jamuni Bliss and M04 Mocha Mehfil. You can buy a single shade or one of the launch offers — see the offers.
What is in Menaka Lip Oil?
Key ingredients include Pomegranate Oil, Grapeseed Oil, Vitamin E, Jojoba Seed Oil, Castor Oil and natural pigments. The full ingredient list is on each product page.
Is it cruelty free?
Yes. Neshka Savera Beauty products are cruelty free and made in India.
I have sensitive skin or allergies. Can I use it?
Please review the product description, ingredients and usage instructions before purchasing and using any product. Individual reactions can vary — if you experience an unexpected reaction, discontinue use and seek professional medical advice.
Orders & Shipping
Do you charge for shipping?
Free shipping on all products across India. Read our shipping policy.
How long does delivery take?
Orders are usually dispatched within 1–2 business days and delivered in 3–7 business days across India. Delivery times are estimates and courier delays can happen.
How do I track my order?
Use Track My Order with your order details, or check My Account if you ordered with an account.
Can I cancel my order?
Orders can be cancelled only before they are processed or shipped. Contact us as soon as possible with your order number.
Returns & Refunds
Can I return a product?
For hygiene reasons, returns are accepted only for damaged, defective, incorrect or missing items. Please contact us within 48 hours of delivery; an unboxing video helps us resolve it quickly. We do not offer returns or exchanges for change of mind. Full refund & return policy.
How will I get my refund?
Approved refunds are made to the original payment method.
Contact
How can I contact you?
Email support@neshkasavera.com or call +91 85301 20260, Monday to Saturday, 10:00 AM – 6:00 PM. Contact page.