Last Updated: 4 September 2026

Welcome to Neshka Savera Beauty. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Our Website

Neshka Savera Beauty operates an online store through which customers can browse and purchase beauty and personal-care products.

We reserve the right to update, modify, suspend, or discontinue any part of the website or its services at any time.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.
• You will use the website only for lawful purposes.
• You will not misuse or attempt to interfere with the website or its services.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, pricing, and other information displayed on the website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.
• Packaging may change from time to time.
• Product images may be for representation purposes.
• Availability may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges will be displayed during the purchase process where applicable.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where necessary, cancel an affected order and provide an appropriate refund.

5. Orders

When you place an order, you are making a request to purchase the selected products.

An order is considered accepted only after we have successfully processed and confirmed it.

We reserve the right to refuse or cancel an order in circumstances including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Duplicate or unusual orders
• Incorrect customer or delivery information
• Technical errors
• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information supplied by the customer.

7. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide valid and authorized payment information when completing a transaction.

We do not knowingly retain complete payment-card credentials on our website where such information is handled directly by the applicable payment service provider.

Payment transactions may also be subject to the terms and policies of the relevant payment provider.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe communicated on the website or during checkout.

Delivery times may vary because of:

• Location
• Courier operations
• Weather
• Public holidays
• Transportation disruptions
• High order volumes
• Events beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

9. Cancellation

Orders may be cancelled before they are processed or dispatched, subject to our operational procedures.

Once an order has been dispatched, cancellation may not be possible.

Please refer to our Refund & Return Policy for additional information regarding cancellations, returns, and refunds.

10. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Because our products may include beauty and personal-care products, certain products may not be eligible for return once opened or used due to hygiene and safety considerations.

Customers should review the Refund & Return Policy before placing an order.

11. Use of Beauty Products

Customers are responsible for reading and following the product instructions, warnings, precautions, and usage recommendations provided with the product.

Individual results may vary.

Before using a new beauty or cosmetic product, customers should review the ingredients and determine whether the product is suitable for their individual circumstances.

If irritation, discomfort, or an unexpected reaction occurs, discontinue use and seek appropriate professional advice where necessary.

12. Intellectual Property

All content available on this website, including but not limited to:

• Brand names
• Logos
• Product images
• Photographs
• Graphics
• Designs
• Text
• Videos
• Website layouts
• Marketing materials

is owned by or licensed to Neshka Savera Beauty unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

13. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities carried out through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are involved in fraudulent or abusive activity.

14. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Introduce malicious software or harmful code
• Interfere with website functionality
• Use automated systems to scrape or copy website content without permission
• Impersonate another person or organization
• Submit false or misleading information
• Attempt fraudulent transactions
• Abuse promotional offers, referral programs, or discount codes

We reserve the right to restrict or terminate access where misuse is detected.

15. Promotional Offers and Discount Codes

Promotional offers, discount codes, referral benefits, and other campaigns may be subject to additional terms.

Unless specifically stated otherwise:

• Offers cannot be exchanged for cash.
• Offers may have expiry dates.
• Certain products may be excluded.
• Multiple offers may not necessarily be combined.
• We reserve the right to withdraw or modify an offer where permitted.

Any suspected misuse or fraudulent activity may result in cancellation of the relevant benefit or order.

16. Influencer and Referral Programs

Where Neshka Savera Beauty operates an influencer or referral program, participation may be subject to separate program rules and eligibility requirements.

Referral commissions or benefits are not guaranteed merely because a referral link or code has been used.

Orders may be reviewed for eligibility, including cancellation, refund, fraudulent activity, duplicate transactions, or other qualifying conditions before any commission or benefit is confirmed.

We reserve the right to reject or reverse referral benefits associated with invalid, fraudulent, cancelled, refunded, or otherwise ineligible transactions.

17. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, communication services, analytics tools, social-media platforms, and other technology providers.

We are not responsible for the content, availability, security, or policies of third-party websites or services.

Your use of such services may be subject to their own terms and privacy policies.

18. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from technical problems
• Free from viruses or other harmful components

Website access may occasionally be suspended for maintenance, security, upgrades, or circumstances beyond our control.

19. Limitation of Liability

To the extent permitted by applicable law, Neshka Savera Beauty will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or inability to use the website.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms & Conditions, misuse of the website, fraudulent activity, or violation of another person’s rights.

21. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

22. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will become effective when the updated version is published on this page, unless otherwise stated.

We recommend reviewing this page periodically.

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

24. Contact Us

If you have questions regarding these Terms & Conditions, orders, or our services, please contact us:

Neshka Savera Beauty

Email: support@neshkasavera.com
Customer Care: 85301 20260

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM