Last Updated: 4 September 2026

At Neshka Savera Beauty, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website or purchase our products.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Account login information, where applicable

Order & Transaction Information

When you place an order, we may collect information necessary to process and fulfil your purchase, including:

• Products ordered
• Order number
• Billing and shipping details
• Payment status
• Transaction-related information

We do not normally store your complete debit card, credit card, UPI, or banking credentials on our servers. Payments may be processed through third-party payment service providers, subject to their respective privacy policies and security practices.

Technical Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Website interactions
• Approximate location derived from technical information
• Date and time of visits

2. How We Use Your Information

We may use the information we collect to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process payments and refunds
• Respond to enquiries and requests
• Maintain and improve our website
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Send important service-related communications
• Send promotional communications where permitted and where you have provided appropriate consent
• Comply with applicable legal and regulatory requirements

3. Communications

We may contact you using the mobile number or email address associated with your account or order for purposes such as:

• Order confirmation
• Payment confirmation
• Shipping and delivery updates
• Cancellation or refund information
• Customer-service communication
• Important account or website notifications

Where permitted and applicable, promotional communications may be sent separately.

You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

4. WhatsApp and SMS Notifications

Where enabled, we may use third-party communication providers to send transactional or service-related notifications through WhatsApp or SMS to the mobile number provided by you.

These notifications may include:

• Order confirmations
• Order status updates
• Shipping updates
• Delivery updates
• Customer-service messages

Such communications may be subject to the privacy policies and terms of the respective communication provider.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember preferences
• Maintain shopping-cart functionality
• Understand website usage
• Improve website performance
• Provide relevant functionality and, where applicable, marketing services

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services.

These may include:

• Payment gateway providers
• Shipping and logistics partners
• Website hosting and technology providers
• Customer-support and communication service providers
• Analytics and security service providers
• Professional advisers or service providers
• Government authorities or law-enforcement agencies where legally required

We share only information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties.

7. Third-Party Services

Our website may use third-party services for payments, analytics, communication, shipping, security, or other functionality.

These third parties may process information in accordance with their own terms and privacy policies.

We recommend reviewing the privacy policies of third-party services when you interact with their services.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Meeting legal, accounting, tax, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise a privacy-related complaint or grievance

Some information may need to be retained where required by law or for legitimate business purposes.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Neshka Savera Beauty

Email: support@neshkasavera.com
Customer Care: 85301 20260

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM

Please include relevant details, such as your order number or registered email/mobile number, where applicable, so that we can assist you efficiently.